Established in 1948, the People's Hospital of Yangqu County is the only Grade-II Level-A modern comprehensive hospital intetrating medical treatment, teaching, scientific research and preventive rehabilitation in the county. It serves a population of 158,000 of the entire county. The Department of Rehabilitation Medicine consists of outpatient, ward and rehab treatment center. It has 46 sick beds, 9 rehabilitation physicians including 1 chief physician and 1 associate chief physician, 10 nurses and 8 rehabilitation therapists.

In November 2016, the hospital decided to adopt CARF standards for perfecting its management and service flow and for providing rehabilitation service of higher quality. After preparation of more than one year, the hospital passed one-year CARF accreditation in April 2018.

Service flow optimization guided by CARF 

1. establish scientific and efficient administrative and clinical management system.  

2. implement works of health and safety, risk management and accessibility in the form of committee, and enhance coordination among departments. 

3. instruct various works with the concept of constant improvement.

Accessible environment reconstruction guided by CARF

1. create ward rehabilitation atmosphere and improve service accessibility.

2. strengthen hospital safety and reduce safety risks.

Quality management system construction guided by CARF

1. set KPI for departments for quality management.

2. establish quality management team, hold meeting periodically to analyze KPI data and formulate following improvement plan.

▲ward floor signage                                             ▲multi-function patient activity room                                           ▲accessible parking  

OKEWAY ShunDao assisted the People’s Hospital of Yangqu County to successfully obtain one-year CARF accreditation for its comprehensive integrated rehabilitation program – hospital (adult) on April 23, 2018, and it became the first county-level rehab facility in China which has obtained CARF accreditation.

Vice President Yin Jiangang: CARF has promoted our medical quality management system construction, and the implementation of patient-centered concept. Meanwhile, it strengthens healthy and safe working environment, and promotes accessible environment. We are honored to become one of CARF accredited organizations. We will continue constant improvement in line with CARF spirits and provide more efficient and accessible rehab services to our patients.

Director of the Rehabilitation Department, Duan Huijun: CARF perfectly embeds patient-centered service concept into clinical practices. CARF accreditation has greatly changed our department and improved our service quality. We will continue our efforts to build a better rehab department and a better hospital.

Chief therapist, Liu Zhiming: CARF accreditation represents not only a honor but also affirmation of patient-centered service concept. We will continue to provide our patients with better services in line with CARF standards.

Head Nurse of the Rehabilitation Department, Zhao Yanping: through CARF accreditation, I learn more about patient-oriented service. This concept will be implemented for the entire nursing process. I hope that we will become better with each passing day.

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